why can't i see text log on sprint

From here visit its CallText Logs option. They do not store deleted messages due to privacy issues and the potential dangers of storing that kind of information on their servers.

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. Other related questions about how to view Sprint call or text log. Answer 1 of 1. Its clear some changes have been made to the portal so I assume these are related.

Click View call log to see details. Thats how were trying to check them is from a computer signing into our ATT account. If youre asking about the actual message you cant unless youre using a nextel phoneservice.

Blue text will not show up on your bill. Messages between iPhone users are send via iMessages and will not normally show up in your billing detail. One is as you mentioned and another could be the number is blocked.

With Sprint Mobile Controls you can get a quicker view of how someone on your plan is using his phone. I am having that same exact issue particularly with one specific number. Details of data to check.

He use to have Verizon years ago and the number that shows up. View Text Messages on Sprint If you are looking for the most up to date information on how to view text messages on Sprint you can check the Sprint Community forums just type View Text Messages and click on the TKB you can subscribe to it too. Go to see my bill here you will get the previous month call logs.

If the calls and messages are already billed to your account then you wont face any hassle viewing them. I would ask the person if they have their name blocked. However there can be various reason the number does not display.

There are no forms to fill out and no waiting involved. After entering the credentials click on my account. If so try to sign into your myATT account there and see if your usage log is available.

How to View Billed Sprint Call or Text Log Details Online. Depending on the context of your specific need there are several different answers. 16 August 2019.

Click on the device tile. The last four days though its not showing me anything. Marked this as an answer.

If you want to view usage logs use a browser. Can you see deleted texts on the phone bill. Were not able to retrieve some call or text details for usage incurred while roaming off the Sprint Network.

You need sprint login credentials that will be required at the time of login to the sprint account. Follow us on Twitter VZWSupport. Go to your Sprint account dashboard and select your device.

Log in to the Mobile Controls site and then click on the phone you want to monitor. Click See All Usage for a detailed view of your minutes text and data usage. Why cant i see text log on sprint Tuesday March 22 2022 Edit If you try to review your text message records you will not be able to do so because T-Mobile doesnt record or store any text message according to the customers privacy order.

Scroll to the Devices section of the My Sprint dashboard and find the device you need information on. The My usage page will display. And heres one more weirdo fact - Verizon is using his old verizon number on the text logs for March and April - May is when the text logs disappear.

As of April 1st 2020 Sprint is now part of T-Mobile. Also the user will be able to check their current call logs. To see call details.

On the My Sprint page scroll down to About My Devices for a summary of your usages. 5upergirl36 We know that its nice to have the option to see a phone number to reference on a message received. Click Activity Log to get more information about who the person is messaging.

Again it is not possible to view such text because Sprint does not keep a record of such information. Why Cant I See Text Log On Sprint. Click Texts Calls Apps and some information about text messaging will appear.

I just want to see the usage details back and forth. If youre just looking for a particular date you can contact Sprint and theyll tell you how many messages you received on a particular date. Go to see all usage.

Then click on Detailed Usage. I suspect if you disable that option it will work as expected. You can log into your account and see billed text details for the past 90 days.

Seems to be restricted to the MyATT app. In the Talk section click Show details and the device will appear below it. It Pays Literally To Be With The Un Carrier Full T Mobile Money Benefits Extend To Sprint Customers T Mobile Newsroom Whatsapp is very popular and works great.

Green are normal text messages and goes over SMS and will show up on your bill. We used to only be able to see the last months billing text log unlike voice calls where you could see it in real time - but the last month or so youve been able to see real time text log and thats just meaning the incoming numberoutgoing number -its not the actual messages. Let me know what you discover.

This will only include transactions that took place while you were on the Sprint network so if you were roaming that data wont be captured. I need the usage details for an ongoing criminal investigation and no one can help me. You can get 90 days of text details right now.

It looks like he is sending a text message to his old number in March and April even though the data log is for his new phone number. Our automated system analyzes replies to choose the one thats most likely to answer the question. ATT says they are working on it.

Welcome to the Sprint subreddit where we discuss news user feedback phone updates tips and. Those are iMessages and go over data on Apple servers. All you got to do is follow these steps.

I just wasted 1 hour of my time on the line with tech support. Known issue being reported by multiple customers. I dont want the original text messages.

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